Help Center
Hello there! How can we help you today?
Paystack failed or I think I was charged twice.
Keep the order reference and any Paystack receipt. Message Customer Care. Do not place a second order until Care confirms what was captured.
Why is the Paystack amount higher than the item prices?
The charge is merchandise plus the quoted door-delivery fee. Seller lines do not include that fee.
Talk to an agent
Message Customer Care if these answers do not cover it.